Privacy Policy iroyal88

1. Introduction

This Privacy Policy is issued by iroyal88, an online casino and sports betting platform operating under international licensing. This policy explains how we manage personal information collected from players and visitors to the iroyal88 website.

By registering an account, making a deposit or using any part of the iroyal88 platform, you agree that you have read, understood and accepted the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform.

2. Information We Collect

iroyal88 collects various types of information for operational, security and compliance purposes. The categories of data we process are as follows:

Personal Identification Information

• Full name as shown on your identity card or MyKad
• Date of birth for age verification purposes (21+)
• Current residential address
• Identity card or passport number

Contact Information

• A valid and active email address
• Malaysian mobile phone number

Financial Information

• E-wallet account details (Touch 'n Go eWallet, ShopeePay) used for deposits and withdrawals
• Bank account information for transactions via FPX and DuitNow
• Crypto wallet address for payments using USDT, BTC or ETH
• Deposit and withdrawal transaction history

Technical and Usage Data

• IP address and general device location
• Web browser type and operating system
• Login and logout activity logs
• Game session data including bets and results

3. Purpose of Data Collection and Processing

Every piece of information we collect has a specific and lawful purpose. iroyal88 processes your data for the following purposes:

• Account Management: Creating, verifying and maintaining your player account on the iroyal88 platform
• Payment Processing: Carrying out deposit and withdrawal transactions securely through available payment methods
• Identity Verification (KYC): Meeting Know Your Customer requirements in compliance with international licensing obligations
• Fraud Prevention: Identifying and blocking suspicious activity, money laundering or fraud
• Customer Support: Resolving complaints, enquiries and technical issues via live chat and support email
• Service Improvement: Analysing usage patterns to improve platform functionality and experience
• Service Communications: Sending important notifications relating to your account, transactions and policy updates
• Legal Compliance: Fulfilling legal obligations under the international licensing framework under which we operate

iroyal88 will not process your data for any other purpose not stated here without first obtaining your explicit consent.

4. Disclosure to Third Parties

iroyal88 respects your privacy and does not disclose your personal information to third parties except in the circumstances described below:

Payment Service Providers

To process your deposits and withdrawals, the required transaction details will be shared with payment processors such as Touch 'n Go eWallet, DuitNow, FPX, ShopeePay service providers and crypto exchange networks. This sharing is limited to data needed to complete the transaction only.

Game Providers

Our game software providers may receive session data needed to verify game transactions and ensure game integrity. This data does not include personally identifiable information.

Statutory Authorities

If ordered by a court or competent authority, iroyal88 may be required to disclose certain information for the purposes of investigating financial crime, money laundering or fraud. In such situations, we will comply with that order in accordance with proper legal procedures.

5. Data Security

iroyal88 implements strong technical and organisational security measures to protect your personal information from unauthorised access, loss, destruction or accidental disclosure.

The security measures we use include encryption of data in transit using TLS protocols, role-based access management to limit staff access to only the data they need, continuous infrastructure monitoring to detect anomalies and suspicious activity, and established incident response procedures in the event of a data breach.

Your account password is stored in encrypted form and cannot be read by any iroyal88 staff. We recommend that you use a strong and unique password and do not share your login details with anyone.

6. Cookies and Tracking Technologies

The iroyal88 website uses cookies and similar tracking technologies to improve your browsing experience and ensure the platform functions correctly.

Types of Cookies We Use

• Session Cookies: Allow you to remain logged in during your gaming session and save temporary preferences
• Functional Cookies: Store your language settings, currency denomination and display preferences
• Analytical Cookies: Collect aggregated usage data to help us understand how players interact with the platform
• Security Cookies: Help identify suspicious sessions and protect your account from unauthorised access

You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the iroyal88 platform.

7. User Rights

As a player on the iroyal88 platform, you have the following rights regarding your personal information:

• Right of Access: Request a copy of the personal information we hold about you
• Right of Rectification: Request correction of inaccurate or outdated information
• Right of Erasure: Request deletion of your data subject to legal retention requirements
• Right to Object: Object to the processing of your data for certain purposes such as direct marketing
• Right to Restriction: Request that we limit the processing of your data in certain circumstances
• Right to Data Portability: Request your data in a machine-readable format to facilitate transfer

To exercise any of the above rights, please contact the iroyal88 customer support team via 24/7 live chat or email. We will process your request within a reasonable timeframe. Identity verification may be required before we can act on the request.

8. Data Storage and Deletion

iroyal88 retains your personal information for as long as your account is active or as long as necessary to provide services to you. For legal and international licensing compliance purposes, transaction records and KYC information may need to be kept for a specified period even after an account is closed.

Once the set retention period has ended, your data will be securely deleted using methods that ensure the data cannot be recovered. We carry out regular reviews of the data we hold to ensure no information is kept longer than necessary.

9. Underage Users

The iroyal88 platform is strictly for individuals aged 21 and above. We do not knowingly collect or store personal information from anyone under the age of 21.

During the registration process, we require age verification and valid identification documents. If we find that a player has provided false information about their age, the account will be suspended immediately and all related information will be deleted in accordance with our procedures.

10. Changes to the Privacy Policy

iroyal88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our operational practices, legal requirements, or technology developments. Any material changes will be communicated to you via a notice on the iroyal88 website or by email.

The effective date shown at the top of this document indicates when this policy was last updated. We encourage you to review this Privacy Policy periodically. Continued use of the iroyal88 platform after any changes is considered your acceptance of the latest version of this policy.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how iroyal88 handles your personal information, please contact our support team:

• Support Email: [email protected]
• Live Chat: Available 24/7 via the iroyal88 platform
• Language: Malay and English

Our support team is ready to answer any of your questions regarding privacy and data protection. We are committed to resolving every enquiry promptly and transparently.